Need help with one of our apps? Email us and include the app name, your device and what happened. Screenshots help.
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Our apps
Subscriptions and refunds
Purchases and subscriptions made in our iPhone apps are processed by Apple through your Apple Account. Apple handles billing, renewals and refunds.
Cancel or change a subscription
On your iPhone, open Settings, tap your name, then tap Subscriptions and choose the subscription. You can also follow Apple's guide to canceling a subscription. Deleting the app does not cancel a subscription.
Request a refund
Refunds are requested from Apple at reportaproblem.apple.com. We can't issue refunds for App Store purchases directly, but we're glad to help with any problem that led to the request.
Restore purchases
If you reinstall an app or move to a new device, sign in with the same Apple Account and use Restore Purchases inside the app.
Delete your account
You can ask us to delete your account and the personal data tied to it at any time. Where an app offers it, you can delete your account from inside the app's settings. You can also email [email protected] with the subject "Delete my account", the app name, and the email address on the account.
We confirm by email and complete deletion within 30 days. Some records may be kept longer when the law requires it, such as transaction records. Deleting your account does not cancel an App Store subscription; cancel it in Settings first.
Privacy
Each app has its own privacy policy describing the data it collects and how it is used:
For this website, see our website privacy policy.